Privacy Policy

This Privacy Policy explains how Funeral Live Streams (operated by AllansonMedia, "we", "us", "our") collects, uses, and protects your personal data when you use our website or contact us. We take your privacy seriously and handle all personal information with the utmost care and discretion.

Who we are

Funeral Live Streams is operated by AllansonMedia. Our contact details are:

• Email: info@funerallivestreams.co.uk
• Phone: 07476292093

What data we collect

When you submit an enquiry through our contact form, we collect:

• Your name
• Your email address
• Your phone number (if provided)
• The message or details you provide about the funeral service

We also collect anonymous analytics data (pages visited, time on site, general location) via Google Analytics to help us improve our website.

How we use your data

We use the information you submit solely to:

• Respond to your enquiry and check availability for your date
• Arrange and manage a booking if you proceed
• Send you relevant information about your service

We will never sell, share, or pass your personal information to any third party for marketing purposes.

Legal basis for processing

We process your personal data on the basis of legitimate interest (responding to your enquiry) and, where a booking is made, to fulfil a contract with you.

Third-party services

We use the following third-party services:

• Resend — used to deliver contact form submissions to us via email. Your enquiry data passes through Resend's servers.
• Google Analytics — used for anonymous website analytics. No personally identifiable information is shared with Google Analytics.
• Cloudflare Pages — used to host this website. Cloudflare may process standard server log data.

Data retention

We retain enquiry and booking data for up to 2 years for the purposes of record-keeping and any follow-up communication. You can request deletion at any time by contacting us.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, please contact us at info@funerallivestreams.co.uk.

Cookies

We use cookies for Google Analytics (anonymous usage statistics). By continuing to use our website you consent to this use. You can disable cookies in your browser settings at any time.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect any changes. Continued use of our website following an update constitutes acceptance of the revised policy.